One of the serendipitous benefits of transparency is that simply by sharing data, performance improves. Dr. Marty Makary, a surgeon at the Johns Hopkins Hospital in Baltimore, Maryland, points to when New York State started requirering hospitals to post death rates from coronary artery bypass surgeries. Over the next four years, deaths from heart surgery fell 41 percent. The simple act of making performance transparent was sufficient to transform patient outcomes.
An Excerpt from Work Rules by Lazslo Bock
How can I encourage more transparency of performance at my workplace?